Privacy Policy

We are committed to ensuring that your privacy and personal information is protected. We are under a legal obligation to let you know what personal information we collect about you, what we use it for and on what basis. The following privacy policy will explain how we collect and use any personal information we receive and how we ensure its security.

We ensure that there is a legal basis for collecting your data and we do/may collect it for the following reasons: for our business processing, this is to ensure we can provide our services to you. With permission we collect and use your information for other purposes, such as marketing and you have the right to withdraw your permission at any time.

Our Privacy Policy

This Privacy Notice describes Flint Global’s policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognise that information privacy is an ongoing responsibility, and so we will from time to time update this policy as we undertake new personal data practices or adopt new privacy policies.

  1. Who we are?
  2. Information we collect
  3. How we collect information
  4. How we use the information
  5. How we store your data
  6. How long do we keep your personal information?
  7. Marketing
  8. Your data protection rights
  9. What are Cookies and how do we use them
  10. Privacy policies of other websites
  11. Changes to our privacy policy
  12. How to contact us
  13. How to contact the appropriate authorities
 

Who we are?

Flint Global Ltd (Flint Global) is a private limited company (England and Wales registration number 09766786). Flint Global’s registered address and head office is 77 New Cavendish Street, London, W1W 6XB, UK. This privacy policy relates to information which is obtained by Flint Global and for which Flint Global is the data controller.

Flint Global is part of a group of separate legal entities, also including: Flint Global Europe Limited (England and Wales registration number 11058481) registered at 77 New Cavendish Street, London W1W 6XB and Flint Global Europe SPRL (Belgium registration number 0694.610.763) registered at Rond Point Schuman 11. Brussels 1040. Flint Global Europe is located in Brussels, Belgium, the focus of our European operations.

We have appointed a data protection officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our data protection officer using the details set out below:

  • Full name of legal entity: Flint Global
  • Name of data protection officer: Lisa Welch
  • Email address: london@flint-global.com

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Information we collect

We collect the following types of information:

Information you provide directly to us

Your contact information such as your name, email address, phone number, city, your job title, and Company name. You provide this data to sign up for our events or to subscribe to our email updates.

Information collected automatically

As is true of most other websites, Flint Global’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Flint Global’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyse trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Flint Global has a legitimate interest in understanding how clients and potential clients use its website. This assists Flint Global with providing more relevant products and services and with providing appropriate staffing to meet client and customer needs.

How we collect information

Flint Global collects personal information about its clients and other customers. With a few exceptions, this information is limited to the kinds of information that can be found on a business card: first name, last name, job title, employer name, work address, work email, and work phone number. We use this information to provide clients and customers with services, including client services, training, and the like. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of Flint Global services.

Information that you provide us: We collect information directly from you via an online form, as well as automatically through your use of our services and, in some cases, from third parties.

Information collected automatically: When you use or interact with our website, landing pages, emails or services, we receive and store information generated by your activity, like users IP address, browser type, domain names, Internet services provider (ISP), the files viewed on our site (e.g. HTML pages, graphics, etc.), operating system, clickstream data, access time, and referring website addresses, usage data and other information collected from your web browser, email browser or mobile device.

How we use this information

We use the personal information to:

  • Provide our services to them.
  • Provide them with information about our services, related events, invites to participate in surveys, as determined by your communication preferences.
  • Use data analytics to improve our website, products/services/materials/publications, marketing, customer relationships and experiences
  • Manage job applications
  • Comply with our legal obligations.
 

We will also combine the personal information you provide with other information we obtain from other sources for the purposes above.

We will share your data with external third parties to provide our services to you. These organisations such as IT and marketing providers manage our website or marketing database and deliver our marketing emails on our behalf. Theses external third parties also comply with the legislation.

We do not sell personal information to anyone and we will only share it with third parties who are facilitating the delivery of Flint Global’s services.

Where we use these third parties, we still control your personal information.  We have strict controls in place to make sure your personal data is properly protected and is stored and managed in accordance with EU data protection laws.

How do we store your data?

We or third parties on our behalf use a variety of security technologies and procedures to help protect your personal information from unauthorised access use or disclosure. Your personal information is secure on computer services in a controlled, secure environment, protected from unauthorised access, use or disclosure. All personal information is protected using physical technical and organisation measures.  If you want to find out more, please contact us.

How long do we keep your personal information?

We will retain your data for it states that personal data may only be kept in a form that permits identification of the individual for no longer than is necessary for the purposes for which it was processed

In other cases, we will store the information for the period need for the purpose of which the information was collected and sometimes for longer if we are required by law otherwise, we will delete it.

Marketing

Flint Global would like to send you information about products and services and notify you of news and events that we think you might like.

If you have agreed to receive marketing, you can always opt out later.

You have the right at any time to stop Flint Global from contacting you for marketing purposes or giving your data to other members of our company group.

If you no longer wish to be contacted for marketing purposes, please let us know by emailing us at: london@flint-global.com or you can unsubscribe via our marketing emails: all our emails contain an update your preferences or unsubscribe link.

Social media

You can follow us on social media platforms such as Twitter and LinkedIn. We handle the personal data that you provide to us when you follow us on each platform, or which is made available to us by the respective platform operator. You can control your privacy settings on each social media platform.

Cookies

This website uses cookies. By using this website, you consent to their use. Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the service to a third party to recognise you and make your next visit easier and more useful to you. When you access our website, we will with permission place several cookie files in your web browser, which we use to control the frequency of the requests and to distinguish users.

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note that if you delete cookies or refuse to accept them, you might not be able to use all the features we offer and some of our pages might not display properly. You can learn all about cookies at the following third-party website: http://www.allaboutcookies.org/

What are your data protection rights?

We would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

The right to access

You have the right to request copies of your personal data from Flint Global. We may charge you a small fee for this service.

The right to rectification

You have the right to request that Flint Global correct any information you believe is inaccurate. You also have the right to request Flint Global to complete any information you believe is incomplete.

The right to erasure

You have the right to request that Flint Global erase your personal data, under certain conditions, please see conditions in the annex.

The right to restrict processing

You have the right to request that Flint Global restrict the processing of your personal data.

The right to object to processing

You have the right to object to Flint Global processing your personal data.

The right to data portability

You have the right to request that Flint Global transfer the data that we have collected to another organisation, or directly to you.

Security of your information

To help protect the privacy of data and personally identifiable information you transmit through use of this site, we maintain physical, technical, and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.

Data storage and retention

Your personal data is stored by Flint Global on its servers, and on the servers of the cloud-based database management services Flint Global engages, located in the United States East region. Flint Global retains data for the duration of the customer/client’s business relationship with Flint Global and for a period of time thereafter to allow clients to recover accounts if they decide to renew, to analyse the data for Flint Global’s own operations. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact Flint Global’s data protection officer:  lisawelch@flint-global.com 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: Phone: +44 (0)20 3917 3330

Or write to us: london@flint-global.com

Annex – Conditions of use

General

1.1 By choosing to use the Site, you are agreeing to abide by all the terms and conditions of these Conditions of Use between you and Flint Global.

1.2 We may change, add, or remove portions of these Conditions of Use at any time, which shall become effective immediately upon posting. It is your responsibility to review these Conditions of Use prior to each use of the Site and by continuing to use this Site, you agree to any changes.

2. Content on the Site and in Publications

2.1 The contents of the Site are intended for your personal, non-commercial use. All materials published on the Site (including, but not limited to news articles, photographs, images, illustrations, audio clips and video clips, also known as the “Content”) are protected by copyright, and owned or controlled by Flint Global or the party credited as the provider of the Content. You shall abide by all additional copyright notices, information, or restrictions contained in any Content accessed through the Site.

2.3 You may download or copy the Content and other downloadable items displayed on the Site for personal use only, provided that you maintain all copyright and other notices contained therein.

3. Use of the Site; registration and security

3.1 You may not access parts of the Site to which you are not authorised. Being exposed to advertising is a condition of accessing the Site.

3.2 The Site contains links to other related World Wide Web Internet sites, resources, and advertisers. Since Flint Global is not responsible for the availability of these outside resources, or their contents, you should direct any concerns regarding any external link to such site. For more information please read Privacy Notice.

5. Representations and Warranties

THE SITE IS DISTRIBUTED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU HEREBY ACKNOWLEDGE THAT USE OF THE SITE IS AT YOUR SOLE RISK.

Transferring personal data from the EU to the UK (post-Brexit)

On expiration of the Brexit transition period, Dec. 31st 2020 (at the time of writing this notice dated June 22 2020) if no adequacy decision is granted to the UK by the European Commission of transfers of data in line with GDPR, the following shall apply for transfers of personal data from the EU to the UK. Information we collect from you will be processed in the United Kingdom, and by using Flint Global services you acknowledge and consent to the processing of your data in the United Kingdom. The United Kingdom has not sought nor received a finding of “adequacy” from the European Union under Article 41 of the GDPR. Flint Global relies on derogations for specific situations as set forth in Article 44 of the GDPR. In particular, Flint Global collects and transfers to the United Kingdom personal data only: with your consent; to perform a contract with you; or to fulfil a compelling legitimate interest of Flint Global in a manner that does not outweigh your rights and freedoms. Flint Global endeavours to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Flint Global and the practices described in this Privacy Statement. Flint Global also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate.

Privacy policies of other websites

The Flint Global website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 31 July 2020.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: london@flint-global.com

Call us: +44 (0)20 3917 3330

Or write to us at: Flint Global, The Harley Building 77 New Cavendish St Fitzrovia London  W1W 6XB  UK

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Flint Global has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Helpline: 0303 123 1113

Web address: https://ico.org.uk/make-a-complaint/